- Aguirre Auto Service
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We are highly recommended by verified reviews
Aguirre Auto Service
575-647-3434
2460 Lakeside Drive
Las Cruces, NM 88007 32.293494 -106.804901
http://aguirreautoservice.mechanicnet.com/
575-647-3434
2460 Lakeside Drive
Las Cruces, NM 88007 32.293494 -106.804901
http://aguirreautoservice.mechanicnet.com/
4.94/5.00 average rating
402 reviews
402 reviews
[ Write a Review ]
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| Service and repair done as promised . Aguirre auto service has always been a dependable, professional auto service facility, and I give them my highest recommendation. |
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| Excellent service |
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| Excellent service; always willing to accommodate our schedule, staff is efficient and friendly. |
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| The staff at Aguirre were incredibly nice and answered all my questions. Since this is our only vehicle, they drove me back home and picked me up at the end of the day to go get the car. They understood my needs and treated my car well. I'll be returning for future maintenance. |
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| 5-Star |
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| High priced. Don?t know if I can afford you working on my vehicle anymore. Love the work you guys do, but can?t afford it. |
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| Always doing their best to keep my 59 Ford Galaxie on the road. Many thanks. God Bless you. |
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| The service was great; the only thing that I didn't like was that they had to keep my car over night. I appreciate their attention to detail and the friendly and helpful atmosphere of the shop. |
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| Your service was excellent and accommodating, but I was not aware that you would keep my vehicle overnight. |
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| Good work, a little slow due apparently to a mechanic shortage. Seems to be pricey but not sure what others may have charged. Probably comparable to dealership pricing (?). |
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| The lid to the air intake system to the engine was not screwed back on tight and I drove it for 2 days before I looked under the hood. By then, it had taken half a tank of gas. The engine was getting too much air. Oh lease make sure if you check things in the engine to please tighten everything back up before stating the car is good to drive. |
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| I was traveling and despite knowing that, they kept my car for almost 2 full days and never tried to update me - the only way I knew anything was to call periodically and ask. Instead of reading the check engine code like I asked, they then did a full diagnostic for $100 without my consent. |
| Shop Comment Thank you for this review. Now looking back at the ticket on the notes it said that you were traveling and that you were trying to leave by Saturday. You brought in the vehicle Thursday 9/16/2021 around 11am. When you called and dropped off vehicle you were let known that we will TRY and work in your car as we are short staffed and busy. Im currently booked out 4+ weeks in advanced.. We were able to get your car in on Friday and diagnose the issue. Our understanding that when you brought in the vehicle was to see if you were safe to drive the rest of your trip. We cannot do that by just scanning of the code. You also had a CARMAX Warranty. For me to be able to call in a warranty claim we have to diagnose the problem first and diagnostics will be covered if approved coverage by warranty. Being that in the time frame you had to leave we could not completed the repair and we deemed safe to continue your trip. Since warranty company will not cover diagnostics if not repaired at our shop or if the repair is not covered by your warranty policy the diagnostic fee would be at the responsibility of the owner. Im sorry for the confusion and misunderstanding. |
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